Published
on
5/20/2025

5 Unexpected ways CLMs lets your legal team shine

The core benefits of CLMs in one sentence? By centralising and automating your entire contract process, CLMs give teams control, visibility, and leverage across every stage of a deal.

That's simple enough to understand - and many by now do. However, there remain many lesser-known benefits of using CLMs, that are just as important in creating leverage for your organisation. Our favourite? Legal teams feeding product roadmap (see point 1 below) with contract insights. Today, we’ll explore 5 of the unexpected ways in which CLMs help your legal team shine. 

1. Legal nudges product strategy via the clause library

A good sales team listens to customers about their painpoints and how they’re currently not being met by existing solutions or competitors. Legal knows the exact clauses that are redlined in specific markets, or negotiation loops that keep stalling on the same points. The thing is, when legal standardises the clause library to meet the needs of a specific jurisdiction, it is about more than reducing friction to close a deal. It shows exactly what prospects value, and where there is misalignment between your commercial offering and the buyer’s operational reality. 

The redlining of clauses might seem like a legal problem, but it’s a signal that product, pricing, or positioning is not meeting the demands in a certain segment or jurisdiction. 

  1. Is our data handling language aligned with regional norms?
  2. Are our liability caps stalling deals in enterprise but not mid-market?
  3. Are certain SLAs making us uncompetitive in high-volume sales?

When you power legal with a CLM like Docfield, you get answers to these questions because you get visibility on where deals are stalling. 

2. Legal becomes a pricing strategist through contract exceptions

Did you ever notice certain pricing terms always trigger endless negotiations? Or that certain discount thresholds get deals signed faster than other?

With Docfield, you can summarise contract data into a handy dashboard, showing exactly how long it took to close a deal, and at what terms. Legal becomes a pattern-seeking function that can inform sales and commercial strategy to rework offers. Important, because closing deals is all about retaining control over the deal. Armoured with new insights from your CLM, you ensure you’re never on the backfoot in any deal. The kicker? With Docfield you can make clauses editable or static, meaning you can set strategic hard-stops in all your agreements, giving you an edge in negotiations. 

While it's not a predictive engine, this visibility helps legal teams flag where certain markets regularly challenge specific terms, where fallback positions are overused, or where contractual complexity adds drag.

3. CLM reveals where vendor strategy is leaking

Dedicated procure-to-pay systems can be a good choice for large enterprises with high procurement volume, complex legal structures and supplier networks, that operate within a highly regulated space (like Pharmaceuticals). 

This does not describe the majority of organisations looking to level up their procurement processes. Most are just looking for a view on their vendor performance and a faster way to close deals, with fewer gaps and manual entries. CLMs are perfect for this sort of use-case. 

Docfield dashboards reduce admin but they also highlight misaligned relationships. That includes unnoticed auto-renewals at different rates for the same service, overlapping agreements with a single vendor under different names, or liability caps waived without formal review. These aren’t always dramatic errors — but they compound. Left unchecked, they lead to unnecessary spend, uneven terms, and operational risk.

The result? Legal starts influencing which vendors stay, which go, and how to negotiate better.

4. Legal becomes the quiet enforcer of internal accountability

Every team has their targets, but not every team reads the fine print. Legal sits at the intersection of promises and execution as the only team that sees what was actually agreed versus what was intended, or strategised.

With Docfield, legal flags when teams overstep scope, commit to unrealistic terms, or slip in side deals under pressure. The purpose is not to block, but to hold the line. Over time, this creates an invisible layer of internal accountability. It creates a check-and-balance between what is intended, reported, and actually happened. It aligns your organisations engine towards accuracy and truth.

Deals stay cleaner. Teams stay aligned. And legal becomes the subtle force that keeps ambition grounded in reality  without playing internal politics.

5. You build capital by saying ‘yes’ more

This one’s not technical. When your CLM handles the grunt work, your legal team has bandwidth. Bandwidth to say “yes” to fast-track deals, support cross-functional projects, or partner on strategic initiatives. Legal stops being the blocker and becomes a force multiplier. If your legal team is constantly fighting fires, not only will the team burn out, they don’t have any capacity to guide behaviour and prevent issues from occurring. Give your legal team space to breathe by powering them with an engine, and it’ll pay off tenfold. 

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